As a physician, your phone number is one of your most guarded assets. Sharing your personal cell with patients opens the door to after-hours calls, privacy concerns, and a boundary that is nearly impossible to reclaim. Doximity Dialer was built to solve exactly this problem.
Doximity Dialer is a free feature available to all verified physicians on the Doximity platform. It allows you to make calls from your smartphone while displaying your verified practice or office phone number on the patient's caller ID — not your personal number. It works over your existing cell connection, requires no additional hardware, and is HIPAA-compliant.
Recognized as the Best: #1 in KLAS for the Fifth Consecutive Year
Doximity Dialer was named the #1 Telehealth Video Conferencing Platform in the 2026 Best in KLAS Report. This marks the fifth consecutive year Doximity has earned the top spot, highlighting its widespread adoption and performance among clinicians across the country. When physicians choose Dialer, they are choosing the platform their peers trust most.
Use Dialer on Mobile or Desktop — Your Choice
Every Dialer feature available on the Doximity mobile app is also fully accessible on desktop at doximity.com. Whether you prefer working from your phone between rounds or from your computer at your desk, you can make private patient calls, launch video visits, and manage your communication — all from the same account, any device.
1. Call Patients Without Exposing Your Personal Number
The most common use case — and the one that wins physicians over immediately. Whether you are following up on a lab result, calling to discuss a treatment plan, or checking in post-discharge, Dialer lets you reach patients from anywhere without ever sharing your cell number. Patients see a familiar number, which means higher answer rates and fewer missed connections.
2. Conduct Telehealth Video Visits
Dialer Video allows physicians to launch a secure, one-click video visit with patients directly from the Doximity app or from doximity.com on desktop. No separate platform, no app download required for the patient — they receive a link via text and join from their browser. This is especially valuable for follow-up visits, urgent care consultations, and patients with limited mobility.
3. Manage On-Call Communication
When you are on call and need to reach a patient, nurse, or referring provider, Dialer keeps your personal number protected throughout. You can call back pages, coordinate care with hospital staff, and respond to urgent patient needs — all without giving out your cell. This is a game-changer for physicians who take call from home.
4. Coordinate Referrals and Care Transitions
Referring a patient to a specialist or coordinating a care transition often means a quick phone consult between physicians. Dialer makes these peer-to-peer calls seamless — you can reach any verified Doximity physician directly, and they will see your name and credentials on their end, not an unknown number they might ignore.
5. Work Remotely Without Losing Professionalism
Whether you are working from home, traveling, or rounding at a different facility, Dialer ensures every outbound call still shows your practice number. Patients and staff experience no disruption — they have no way of knowing you are not in the office. This makes Dialer an essential tool for physicians with hybrid or flexible schedules.
6. Improve Patient Callback Rates
Patients are far more likely to answer a call from a recognizable number. Because Dialer displays your office or practice number, patients see a familiar caller ID rather than an unknown or out-of-area number they would otherwise ignore. This translates directly into fewer phone tag cycles, faster care delivery, and better patient satisfaction scores.
7. Stay HIPAA-Compliant on Every Call
Doximity Dialer is built with HIPAA compliance baked in. Calls are routed securely, no PHI is stored in the call log, and your conversations with patients remain protected. For video visits, the connection is encrypted end-to-end. This gives you full confidence that your patient communication meets regulatory requirements — without needing a separate compliance workflow.
How to Get Started with Doximity Dialer
Getting started takes less than two minutes if you are already a Doximity member:
1. Open the Doximity app on your iOS or Android device, or visit doximity.com on desktop.
2. Tap or click the Dialer icon.
3. Enter the patient's phone number or select a contact.
4. Choose your display number (your verified office or practice number).
5. Tap or click call — Doximity dials the patient and bridges the connection through your device.
Start Using Doximity Dialer Today
Doximity Dialer is already available to you as a Doximity member — no signup, no additional cost. Whether you are making your first patient callback of the day or running a telehealth clinic from home or your desk, Dialer is the simplest way to keep your personal number private while staying fully connected to your patients and colleagues.
Ready to try it? Open Doximity Dialer on iPhone, Android, or the web. 
